Knots.io is a middleware platform to automate your Zendesk setup.
Knots.io is a event driven middleware platform to automate your Zendesk setup by providing Zendesk dedicated API endpoints like:
- Parsing information from new incoming tickets via regular expressions
- NLP ticket classification
- Easy webhook based telephony integration
- PDF OCR parsing for ticket attachments
- many more...
Aangeboden services
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