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additional feesHey, we have a free version and it seem that we cannot get over the signing in to our MS account. The account that is seen on is solbeg.com even we try to access to our own account. What are we doing wrong?
Hi there, Is there any possibility of auto saving the recording of meeting to the ticket or any of the meeting details such as meeting started, duration, etc...
Hello! Thank you for great idea! The main idea of the extension is possibility to schedule MS Teams meetings in the Zendesk ticket. But we will add this point to our roadmap and consider implementation of such possibility.
Tried Free version and for the first month of using I can conclude that it is really saves time and extremely helpful in scheduling quick meeting with customers. Thinking of purchasing paid version where you can use calendar.
Hi Sergey! I appreciate your comment and happy to hear that our application helps you to bring additional value to your business. I'm sure the scheduling function will be useful for your team! If you have any suggestions for improvement of the app, please feel free to contact us by email (zendesk@solbeg.com). Best Regards, Solbeg Team
Tried free version - doesn't work - can't log into Teams, can't create meeting links in replies.
Hi Matten, thanks a lot for your comment. We are sorry, that you have a problem with our application. We have discovered a bug that causes the problem and it has been fixed. After the update of the extension on the Market Place, it should work correctly. It may take about a week. Should you still facing problems please peach me directly (victor.alekhno@solbeg.com). Best Regards, Victor Alekhno Best Regards, Victor Alekhno
Sounds like a great idea but even after authorizing the app it will not function. :(
Hi Timothy, thanks a lot for your comment! We are sorry, that you have a problem with our application. We will be glad to assist you in setting up the application at a comfortable time. Please reach me directly (victor.alekhno@solbeg.com) for us to be able to agree on the date and time. Thank you again! Best Regards, Victor Alekhno
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